Frequently Asked Questions
-
We take a considered approach to organisation, combining practical systems with a strong eye for design. Every solution is tailored to your home, lifestyle and individual needs, creating spaces that are not only functional, but calm, cohesive and beautifully organised.
-
Every project is different, and the time required will depend on the space and level of support needed. Sessions have a minimum booking of three hours, with larger projects potentially requiring a full day or multiple sessions. We’ll recommend the best option based on your individual project.
-
No. We’ll first assess your space and what you already have. If additional storage solutions would be beneficial, we can recommend and source options tailored to your space, style and budget.
-
Never. You’re in control. We’ll guide decisions and create a space that feels lighter and easier to maintain.
-
We service clients across the wider Auckland region.
-
Yes. We’ll always do our best to find a time that works with your schedule.
-
Yes. Travel within the Auckland region is included in your booking.
-
We can help coordinate donation drop-offs, recycling and rubbish disposal where practical. Clothing donation drop-offs are complimentary, while rubbish removal and other disposal costs may incur an additional fee.
-
Some larger or more involved projects may benefit from additional support. If we recommend more than one team member for your project, additional team members are charged at $75 per hour, per team member. This will always be discussed and agreed with you prior to your session.
-
If additional time is needed, we’ll discuss the options with you before continuing. Additional hours or a follow-up session can be arranged depending on your project and availability.
-
Yes. We offer moving, relocation and downsizing support, including decluttering, packing, unpacking, organising and setting up your new home to help make the transition as seamless as possible.
-
Not necessarily. Once we’ve agreed on the plan for your space, we can work alongside you or independently, depending on the project. Any decisions that require your input will always be discussed with you.
-
Yes. We can source storage solutions, furniture and finishing pieces tailored to your space, style and budget. Product sourcing is available from $75 per hour and is charged separately from your selected service or package. Product costs are additional and always approved prior to purchase.
-
Absolutely. We’re happy to work alongside family members or a support person where helpful. We’ll tailor the session to what feels most comfortable and productive for you.
-
A 50% deposit is required to secure your booking, with the remaining balance due once your package or scheduled service has been completed. We’ll provide an invoice with payment details.
-
It depends on the size of your space and how much support you need. If you’re unsure, send through an enquiry and I’ll recommend the best option.
-
Yes. In many cases, clear photos are enough for me to recommend the right service or package.
-
Yes. Home styling can be booked as a standalone service.
-
Clothing donation drop-offs can be coordinated where practical. Other disposal may incur an additional charge.
