Frequently Asked Questions

We don’t just tidy. We create practical, sustainable systems tailored to how you live. With a design background, we focus on function and styling, so your home doesn’t just work better, it feels better too.

Every project is unique. Smaller spaces can be transformed in a few hours, larger projects may take several sessions. We’ll give you a tailored estimate during your consultation.

No. We always start with what you already have. If new items are helpful, we’ll recommend options that suit your space, style, and budget.

Never. You’re in control. We’ll guide decisions and create a space that feels lighter and easier to maintain.

Yes — weekdays, evenings, or weekends, we’ll find a time that works.

Travel within the Auckland region is included. If your project is further afield, we’ll confirm any additional costs upfront.

We’ll help you decide what to donate, recycle, or dispose of. Suitable donation items can be dropped off on your behalf at no additional charge where practical. Rubbish disposal can also be arranged for an additional fee.

Absolutely. We can declutter before a move, pack/unpack, and set up systems in your new home so you’re settled from day one.

Yes, absolutely. Some people like to have a support person. We have no problem working with your family.

It’s helpful to meet you and agree the vision, then we can work together or independently with your guidelines. We won’t make major decisions without you.

To secure your booking, we require a 50% deposit. The remaining balance is due once your package or scheduled service has been completed. We’ll send you an invoice with secure online payment options.