Privacy Policy
Last updated: October 2025
Your privacy is important to us. This Privacy Policy outlines how Spaces by Kat collects, uses, and protects your personal information in accordance with the Privacy Act 2020 (New Zealand).
By using our website (www.spacesbykat.co.nz), contacting us, or making a purchase, you agree to the practices described below.
For details on the use of our website and our services, please also refer to our Terms & Conditions.
Information We Collect
We collect personal information that helps us deliver our services and communicate with you. This may include:
Your name and contact details (email, phone number)
Your address (if required for on-site services)
Information provided through our contact or enquiry forms
Payment information for e-vouchers and custom label orders (processed securely through Stripe)
Photos or videos of your space, only with your consent (for project planning or marketing purposes)
We only collect information that is relevant and necessary for the purpose it was provided.
How We Use Your Information
Your personal information is used to:
Respond to enquiries and manage appointments
Prepare quotes, invoices, and agreements
Process online payments for e-vouchers and custom labels
Deliver, personalise, and improve our services
Communicate updates, promotions, or newsletters you’ve opted into
Comply with our legal and administrative obligations
We will never sell or rent your personal information to third parties.
Payments and Online Security
All online payments are processed through Stripe, a secure, third-party payment provider.
We do not store your full card details. Stripe may collect and store limited information to process transactions securely.
You can review Stripe’s privacy policy at stripe.com/nz/privacy.
Photos and Media Consent
Photos or videos may be taken as part of our services to document progress or for marketing purposes.
Unless you specifically request otherwise, we may use these images across our website, social media, and promotional materials.
If you prefer not to have photos taken or used, please let us know before or during your session, or email us at hello@spacesbykat.co.nz.
Storage and Security
Your information is stored securely on password-protected devices and reputable cloud platforms.
We take all reasonable steps to protect your information from loss, misuse, unauthorised access, or disclosure.
We retain your information only for as long as necessary to fulfil the purpose it was collected for, or as required by New Zealand law.
Your Rights
Under the Privacy Act 2020, you have the right to:
Access the personal information we hold about you
Request corrections if it’s inaccurate or incomplete
Withdraw consent for marketing communications at any time
To make a request, please contact us at hello@spacesbykat.co.nz.
Cookies and Website Tracking
Our website may use cookies and analytics tools to help us understand visitor behaviour and improve the site experience.
Cookies collect non-identifiable information such as pages visited and time spent on the site.
You can disable cookies in your browser settings if you prefer.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the content, security, or privacy practices of those external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website. Continued use of our website after any updates constitutes your acceptance of the revised Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
hello@spacesbykat.co.nz