Terms & Conditions

Last updated: October 2025

Welcome to Spaces by Kat. By accessing or using our website (www.spacesbykat.co.nz), or purchasing an e-voucher or custom labels through our online store, you agree to the following Terms and Conditions. Please read them carefully before proceeding.

Spaces by Kat provides professional home organisation, styling, and relocation services throughout Auckland. All services, website content, and associated materials are owned and operated by Spaces by Kat (referred to as “we,” “our,” or “us”).

These Terms & Conditions (“Terms”) govern all services provided by Spaces by Kat. By engaging our services or purchasing through our website, you (“the Client”) agree to the following:

Services

Spaces by Kat provides professional organising, styling, and related services as described on our website and agreed upon during consultation or booking. We reserve the right to decline services that fall outside of our scope.

Pricing & Payment

  • Our standard hourly rate is $75 NZD, unless otherwise stated.

  • Package pricing is available for larger projects and will be agreed upon in advance.

  • Travel within the Auckland region is included. Additional charges may apply for locations outside of this area.

  • Full payment for services is due within 7 days of invoicing, unless otherwise agreed in writing. Late payments may incur fees.

  • Payments for e-vouchers and custom labels can be made securely online through our Stripe payment platform.

  • All prices are exclusive of GST (Goods and Services Tax) and are shown in New Zealand Dollars (NZD).

Booking & Cancellations

  • A minimum of 24 hours’ notice is required for cancellations or rescheduling.

  • Cancellations made with less than 24 hours’ notice may incur a fee of up to 50% of the service cost.

  • If we need to reschedule due to unforeseen circumstances, we will contact you promptly to arrange a new time.

Client Responsibilities

  • The Client is responsible for ensuring safe and reasonable access to the property.

  • The Client must disclose any health, safety, or environmental risks prior to the commencement of services.

  • Spaces by Kat is not responsible for decisions regarding the disposal, donation, or sale of items. These decisions remain solely with the Client.

Liability

  • While we take great care when handling personal belongings, Spaces by Kat is not liable for any loss or damage unless caused by proven negligence.

  • We do not provide valuations or guarantee outcomes relating to resale, donation, or third-party services.

  • Any advice provided is based on professional experience and best practice, but does not replace financial, legal, or medical advice.

Confidentiality & Privacy

  • All client information, possessions, and discussions remain strictly confidential.

  • Photos may only be taken for business use (before/after portfolio, website, or social media) unless the client specifically requests otherwise.

  • All personal information, home details, and project specifics are treated with confidentiality and handled in accordance with our Privacy Policy.

Intellectual Property

All content, branding, designs, photos, and materials displayed on this website are the property of Spaces by Kat. You may not use or reproduce them without prior written permission.

Termination of Services

Spaces by Kat reserves the right to withdraw or terminate services if safety is compromised, payment terms are not met, or if the working relationship becomes unmanageable.

Governing Law

These Terms and Conditions are governed by the laws of New Zealand, and any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
hello@spacesbykat.co.nz